All downloadable products are non-returnable and non-refundable.
Books are non-returnable and non-refundable unless damaged.
Physical items that are not reading material may be returned within 30 days for a refund minus shipping and handling fees.
If you cancel a subscription you will no longer be billed, but you may continue to receive the digital or print products until the normal end of the subscription period. We do not pro-rate cancelled subscriptions.
Damages in Shipping
If you receive a product that is damaged contact Wild Musette within 30 days requesting a replacement. Wild Musette will request evidence of the damage (usually a photograph). If approved by our staff Wild Musette will replace the item at no charge. For certain items the original, damaged item must be returned to Wild Musette at our expense before a replacement will be shipped.
Privacy & Email
We do not share our mailing lists but use them only to communicate with you about your orders and account status and to occasionally send you information and updates about our products and services.
Please be advised that you are free to unsubscribe from or resubscribe to any of our mailing lists, but doing so does not change your paid or free subscriptions. You will still have access to the Wild Musette website and be billed recurring charges if applicable (i.e. for subscriptions) until you cancel your subscription. You may update your account status at any time.
Events & Calendar
Wild Musette makes every effort to ensure that information on our calendar is accurate, however things change. Always check with the organizer to be sure.
Changes to Terms & Conditions
These terms & conditions may change from time to time. Please check back here for updates.